OUR VISION

We love to push boundaries and try new things.  We never stand still.  We appreciate how technology has enabled us to bring the publishing world and personalisation together. We’re excited to see where WowBooks takes us.

MEET OUR WOWBOOKS TEAM

WowBooks wouldn’t be possible without our entire staff whose passion, experience, and talent make their way into every book.
Meet our core team who are your gateway to personalised print.

Andrew Balcombe
Founder of WowBooks
Andrew Balcombe
Founder of WowBooks

Andrew Balcombe – Founder of WowBooks

Aged 26, Andrew was appointed MD of TTB, a print finishing company, reporting to a PLC board. Over the next 5 years, he grew the business from 25 to 175 staff and achieved annual profits of over £1 million, unheard of for a trade company within the print industry.

In 1996, Andrew started IPS (Intelligent Print Solutions), a print management company offering clients a comprehensive outsourced solution. Over the next 10 years the business grew to a turnover of over £25 million, winning sole supplier contracts with global companies, including Sony Europe, T-Mobile and Shell. Along the way it won numerous awards for innovation and customer service. In 2006, Andrew merged IPS with a competitor, Charterhouse, to create a top 5 UK print management company. Now, as part of Konica Managed Services, their turnover is over €200 million.

Today Andrew is owner of VR Print as well as Founder of WowBooks. He is also a business mentor for The Princes Trust and is involved with The Forgiveness Project. 

Richard Charnley
Head of IT
Richard Charnley
Head of IT

Richard Charnley – Head of IT

Richard previously worked in Nokia Telecoms, managing production in the £200 million UK facility. In 2001, he started developing technology for the print industry for a print management company. During this time, he has generated advanced web-based templating technology and a leading-edge print procurement solution.

Since 2005, Richard has created bespoke solutions for a variety of clients in the print industry, gaining an in-depth understanding of printing and finishing. During recent years, Richard has worked closely with HP Indigo to develop their solutions for both commercial and consumer print and has successfully implemented these for WowBooks, resulting in an automated and efficient print facility. Since 2016, his focus has been on development of API systems to provide the link between consumer websites and automated workflows.

Martin Walter
Head of Production
Martin Walter
Head of Production

Martin Walter – Head of Production

Martin began in the financial print sector before moving to a print finishing company and progressing to production director, overseeing 75 staff.

Martin then took on an Account Director role within print management, based on-site at a global brand, and was responsible for delivering all types of print. The lure of returning to manufacturing proved too strong and Martin has recently joined WowBooks as Head of Production, with a particular focus on the range of finishing options WowBooks offers.

Graeme Burton
Head of Operations and Logistics
Graeme Burton
Head of Operations and Logistics

Graeme Burton – Head of Operations and Logistics

Graeme is a print and data professional with vast experience in the commercial and financial sectors. Starting as a print operator, he worked his way up to board level, responsible for operations, regulatory compliance and customer solutions. Most recently he was Production Director of a large print and fulfilment company. Graeme now oversees our operations and is also responsible for the development and implementation of quality systems and regulatory compliance, including data protection and GDPR.

OUR ACCREDITATIONS

ISO 27001 – Information Security
Peace of mind that we uphold the very best standards when it comes to managing your data and that of your customers, reducing the chance of data breaches. We use the latest encryption software to keep your information safe and secure.

ISO 9001 – Quality Management
You know you are getting the best service which helps improve consistency, efficiency and productivity with the best management practices and procedures in place.

ISO 14001 – Environmental Management
Demonstrates our true commitment to reducing environmental impact. This has reduced wastage and costs, allowing us to be a lean organisation, whilst meeting legislative requirements.

MANUFACTURING

We’re proud to operate out of our 15,000 ft2 facilities in the South East of England, just 30km from London.

We’ve invested in technology and people to ensure all aspects of your brief can be managed and produced efficiently. We offer a fully managed end-to-end solution: data cleansing and processing; creative and design; print and production across our Indigo presses; and a huge scope of finishing capability and logistics. 

We have invested in the best digital printing hardware with three high-speed HP Indigo presses. We can also print using clear inks, white inks and special colours.

We have strong creative credentials with full studio facilities for the creation and manipulation of artwork using Adobe Creative Suite and Pitstop Professional. For added efficiencies we use HP Smartstream, HP Production Centre and the latest data manipulation tools. 

We also offer a vast range of fulfilment services from automated enclosing up to C4, hand enclosing for complex packs, shrink wrapping/poly bagging, postal optimisation via Royal Mail and downstream access providers. And national and international deliveries are covered with integrated tracking.